Terms & Conditions for Studio Ru-Ro

These Terms and Conditions govern the use of the Studio Ru-Ro website and the services provided by Studio Ru-Ro (referred to as “we”, “our”, or “us”). By booking a session, submitting an enquiry, or engaging in a service, you agree to the following terms.

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1. Services

Studio Ru-Ro provides custom 3D training, tutoring, and design services, including (but not limited to):

• One-to-one and team training in design software

• Technical design support

• CAD modelling, renders, and concept development

• Digital and in-person collaboration

We reserve the right to modify or discontinue services without prior notice.

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2. Bookings & Payment

All sessions or design work must be booked in advance. Full payment (or a deposit, where agreed) is required to secure bookings.

• Prices are clearly listed on the website or in custom proposals.

• Invoices are due upon receipt unless otherwise agreed in writing.

• Payments are accepted via bank transfer or secure third-party payment services.

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3. Cancellations & Refunds

Please refer to the [Refund & Cancellation Policy] for full details.
Key terms include:

• 48 hours’ notice is required for cancellations or rescheduling without penalty

• Late cancellations are partially refundable; no-shows are not

• Deposits for design services are generally non-refundable once work has begun

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4. Intellectual Property

Unless otherwise agreed in writing:

• All original work produced by Studio Ru-Ro remains the intellectual property of Studio Ru-Ro until full payment is received.

• Upon full payment, you receive a non-exclusive licence to use the work for its intended purpose.

• Training materials, slides, and recordings are for personal or internal use only and may not be redistributed or resold.

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5. Session Recordings & Certificates

Online training sessions may be recorded at your request and shared privately.
Certificates of completion are available upon request for structured training sessions.

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6. Liability

Studio Ru-Ro will not be held liable for:

• Any indirect or consequential loss resulting from the use or application of training or design services

• Delays caused by factors outside our control (e.g., illness, internet disruption, software bugs)

• Incompatibility of delivered files with unsupported software or systems

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7. Privacy

All personal information is handled in accordance with our [Privacy Policy]. Your details are never shared or sold to third parties without your consent.

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8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

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Contact

If you have any questions about these Terms, please contact:
Studio Ru-Ro
Email: [Russell@ru-ro.com]
London, UK